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Terms and Conditions

How to Book

Cancellation Policy

If You Cancel the Trip

60 days or more prior to the departure date 

100% of all payments already made (including deposits) will be refunded

Between 31 days to 60 days prior to the departure date 

50% of all payments already made (including deposits) will be refunded

30 days or less prior to the departure date 

Full amount of the payments will be forfeited

If Panagoe Tour Cancels the Trip

Under the following circumstances, Panagoe Tours reserves the right to cancel the trip:

  1. Extraordinary or unavoidable circumstances beyond our reasonable control arise. Such circumstances include but are not limited to natural disasters such as typhoons or earthquakes, dangerous weather conditions, and pandemics. 

  2. Minimum number of 2 people required to operate the tour has not been met. 

In the event of such a cancellation, Panagoe Tours will offer an alternative tour date or issue a full refund of any amounts paid.

Travel Insurance

Basic travel insurance is included in the tour price. Details of the insurance provider and coverage are as below:

Name of Insurance Company: Taiwan Fire & Marine Insurance Co., Ltd.
Type of Insurance: Travel Insurance

Accidental death

Accidental maimed injury

Accidental medical insurance

Loss of travel documents

Allowances for travel and other necessary items for the insured traveller in case of accident


Up to NT$2,000,000 depending on the degree of injury

Up to NT$100,000 

Up to NT$2,000 

Up to NT$50,000 for each accident

Health Preconditions

  1. You realise that bicycling is a strenuous activity that requires proper physical conditioning.You should not ride unless you are medically able, in healthy physical conditions and properly trained. You must have acknowledged and accept that all existing risks such as falls, the effect of the weather, traffic, and conditions of the road.

  2. You are responsible for your personal health being up to the physical demands of the tour. 

  3. Make sure to notify your tour leader of any potential issues before you start riding.

  4. Please consult with your medical practitioner if you have any health issues before joining our bike tour and bring along information about your condition so that proper care and treatment can be provided in case of accident, injury, or illness.

  5. Panagoe Tours assumes no responsibility for any medical care provided to you. 

  6. If you have any questions about the tour's extent of difficulty, please inquire us.

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